Administrative Support & Service Coordinator

About the role

The Administrative Support & Service Coordinator ensures smooth daily operations for Belvac Europe by handling service coordination, office administration, and HSE compliance. This position acts as a central hub for internal teams, customers, and external service providers, guaranteeing timely communication and efficient workflow.

Key responsibilities

• Serve as the primary administrative contact for customers, managing service requests, scheduling, and visit timelines.
• Coordinate technician schedules, resource availability, and logistics for on‑site service visits.
• Prepare travel arrangements, service documentation, cost estimates, and invoicing to support financial closure of activities.
• Maintain office supplies, mail handling, telephone inquiries, filing systems, databases, contracts, and purchase order records in line with ISO standards.
• Act as the main liaison for external HSE service providers, organize employee safety training, and keep safety documentation up to date.
• Support the Director of Business Operations and Account Management teams with routine administrative tasks.

Required profile

• Secondary education with graduation certification; studies in business, economics, administration or related fields are preferred.
• Minimum 1–2 years of experience in administrative, operational support or service coordination, preferably in a manufacturing or technical environment.
• Fluent Czech and working proficiency in English for internal communication and business systems.

Required skills

• Proficiency with Microsoft Office suite.
• Experience using computer and manufacturing systems for administrative tasks.