Cloud Support Engineer
mavenir · Brno
Job description
About the role
Mavenir is seeking a Cloud Support Engineer to provide on‑site installation, troubleshooting, and maintenance of complex cloud‑native network equipment. The role involves direct customer interaction, ensuring operational quality, and acting as a liaison for technical and administrative matters.
Key responsibilities
- Analyse, troubleshoot and resolve customer issues independently.
- Collaborate with R&D and System Test teams to deliver solutions for reported problems.
- Drive technical discussions and implement solutions at customer sites.
- Participate in deployments, upgrades, troubleshooting, and maintenance activities.
Required profile
- Strong troubleshooting and problem‑solving skills.
- Ability to work independently with minimal supervision.
- Excellent communication and customer‑handling abilities.
- Willingness to travel and work flexible shifts (morning/noon/night) as needed.
Required skills
- Hands‑on experience with Linux administration and troubleshooting.
- Proficiency with packet analysis tools such as Wireshark.
- Knowledge of Red Hat OpenShift (RHOCP), Kubernetes, Docker, and container deployments.
- Understanding of networking fundamentals (TCP/UDP/IP) and ability to interpret packets.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Česko.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Une question sur cette offre ?
Posez-la ici : vous recevrez le récapitulatif de l'offre par e-mail, tout de suite.
Published před 8 hodinami
Expires za 1 měsíc
1 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
mavenir
Brno