Customer Service Representative – Danish Speaker

About the role

We are looking for a Customer Service Representative who is fluent in Danish to join our Prague centre. The role involves handling customer orders, inquiries and complaints while representing Envista’s service standards with integrity.

Key responsibilities

• Receive, monitor and process customer orders and requests accurately and professionally.
• Provide product information, sales promotions and act as the point of contact for customers and sales representatives.
• Manage quotations, orders, deliveries, invoices and ensure compliance with local legal and sales terms.
• Handle product and service complaints, returns, discounts, freight charges and warranty issues.
• Promote campaigns and collaborate with sister companies across the group.

Required profile

• Native or business‑fluent Danish; additional Nordic language a plus.
• Fluent English with excellent verbal and written communication.
• High sense of responsibility, urgency and ability to work under stress.
• Commercial mindset to identify sales opportunities.

Required skills

• Proficiency with SAP.
• Experience using CRM systems.
• Strong Excel skills.