Demand & Order Fulfillment Planner

About the role

As a Demand & Order Fulfillment Planner at Thermo Fisher Scientific, you will translate customer demand into clear supply priorities and ensure timely fulfillment. You will collaborate with Commercial, Production Planning, Purchasing, Warehouse and Logistics teams to manage demand, monitor orders and resolve supply constraints.

Key responsibilities

• Manage demand, forecasts and customer orders for assigned products.
• Monitor backlog, delivery dates, supply availability and customer commitments.
• Identify shortages and fulfillment risks, coordinating mitigation and recovery actions.
• Align priorities across Production Planning, Commercial, Purchasing, Warehouse and Logistics.
• Support allocation and prioritisation decisions when demand exceeds supply.
• Perform demand and order‑management activities in SAP, ensuring data accuracy.
• Track key KPIs such as backlog, delivery performance and forecast accuracy.
• Help continuously improve demand planning, order fulfillment and related supply‑chain processes.

Required profile

• Practical experience in demand planning, order management, customer fulfillment or related supply‑chain roles.
• Understanding of demand, supply, lead times, inventory and fulfillment principles.
• Strong analytical skills with ability to work with incomplete or changing information.
• Proactive ownership, issue‑resolution mindset and effective cross‑functional communication.
• Clear written and verbal communication skills in English.

Required skills

• SAP (ERP system)
• Microsoft Excel
• Power BI