Field Service Engineer – Industrial 3D Printing

About the role

We are looking for a Field Service Engineer to install, maintain, repair and troubleshoot our industrial 3D printers at customer sites in the Brno area. You will act as a trusted partner, delivering system introductions and basic training while supporting customers both on‑site and by phone.

Key responsibilities

• Install, maintain, repair and troubleshoot complex industrial 3D printers at customer locations.
• Provide system introductions and basic training to customers.
• Advise customers and colleagues via telephone, sharing knowledge and troubleshooting guidance.
• Participate in intensive in‑house training at EOS headquarters in Germany.
• Consult and support clients on service cases, manage escalations and coordinate with internal interfaces.

Required profile

• Education in electrical/mechanical engineering, mechatronics or a related field.
• Certified electrotechnician qualified to work independently on electrical equipment (e.g., Czech Regulation No. 194/2022).
• Passion to become a Certified Technician in electro‑technology.
• Experience as a Field Service Engineer, preferably with complex machines or additive manufacturing equipment.
• Residency in the Czech Republic, a driving licence, willingness to travel extensively.
• Very good English skills and ability to lift equipment up to 25 kg.

Required skills

• Industrial 3D printer installation and commissioning.
• Electromechanical troubleshooting of complex equipment.
• Maintenance of electrical and mechanical systems.
• Customer training on equipment operation.
• Knowledge of additive manufacturing processes.