Head of Administration

About the role

The Head of Administration will lead workplace operations for our Prague studio, creating a safe, efficient and engaging environment for all employees. Reporting to the Chief Locations Officer, you will manage facilities, suppliers, budgets and workplace projects while developing the administration team.

Key responsibilities

• Set objectives for service quality, compliance and cost control across workplace operations.
• Oversee facilities maintenance, repairs and preventive programmes to ensure safe, reliable workspaces.
• Manage workplace projects, events and modifications, including design, scheduling and cost estimation.
• Approve process and vendor changes that affect cost, quality and employee‑experience programs.
• Monitor spend, service quality and vendor performance, handling complex or escalated cases.
• Develop and implement workplace policies, space allocation, facility expansion planning and service standards.
• Lead vendor performance management through reviews, corrective actions and escalations.
• Participate in hiring, performance management and development decisions for the workplace team.

Required profile

• Proven experience owning operational performance of a workplace or site, with autonomy over facilities, suppliers, budgets and employee experience.
• Strong people‑leadership background, managing and motivating a small team, setting clear objectives and evaluating performance.
• Track record delivering workplace projects and continuous improvements.
• Excellent organisational, communication and problem‑solving abilities, balancing employee needs, compliance and cost control.
• Ability to manage multiple stakeholders and maintain a service‑orientated mindset.

Required skills

• Fluent in Czech and English, both written and spoken.
• Hospitality mindset – view workplace operations as a service delivery function.
• Open‑minded, forward‑looking attitude with curiosity for new ideas.
• Strong communication skills to build trust across diverse teams and stakeholders.

What we offer

• 5 weeks of annual leave plus additional paid time off and sick leave.
• Meal card contribution, public‑transport allowance and premium private healthcare.
• Career development and education opportunities within the company.
• Well‑being program (iFeel), Multisport discounts and personal gaming account.
• Coffee, fruits and snacks in the office, regular company events and referral rewards.