Head of Order Management Department

About the role

Wabtec's plant in Nýřany (near Prehysov, north of Plzeň) manufactures air conditioning units for rail vehicles and supplies them to customers such as Siemens, Hyundai Rotem, Alstom, Škoda and Stadler. The company is looking for a head of the order management department who will lead the team responsible for smooth delivery of orders, from planning deliveries to shipping to the customer.

Key responsibilities

• Lead the order management team and ensure timely, complete deliveries to customers
• Coordinate cooperation between production, purchasing, quality and dispatch
• Prepare delivery documentation and billing documents
• Communicate daily with customers about delivery dates
• Take part in organising export shipments
• Prepare reporting and materials for the Supply Chain Manager
• Develop the team and support process improvement

Required profile

• Ideal secondary education in economics or business
• Experience in logistics, customer service or order management
• Fluent English; German is an advantage
• Team leadership experience is an advantage
• Very good organisational and communication skills
• Reliability, independence and responsibility

Required skills

• Experience working with PCM
• Customs knowledge is an advantage
• Knowledge of the M3 system is an advantage

What we offer

• 25 days of holiday and 4 sick days per year
• Annual bonus of 10%
• Meal allowance up to CZK 2,500 per month and transport contribution of CZK 2 per km
• Pluxee card for leisure, health and education
• Pension insurance contribution and bonuses for work anniversaries, employee referrals and blood donors
• Free legal, psychological and financial advice, Skoda car discounts and company events