(Senior) Specialist, Logistics Operations

About the role

Delivery Hero is looking for a highly analytical and strategic (Senior) Specialist, Logistics Operations to join its regional logistics team. The position is based in Budapest, Prague, Vienna or Stockholm and focuses on rider staffing and forecasting so that rider supply matches customer demand while keeping service levels high and efficiency maximised.

Key responsibilities

• Daily demand planning and rider staffing: analyse demand patterns, refine forecasting models and run shift planning to balance service targets with cost efficiency.
• Own logistics performance for key EU markets, monitor daily trends, diagnose issues and implement data-backed solutions to improve delivery times and fleet efficiency.
• Analyse large datasets and turn them into strategic recommendations that shape regional logistics decisions.
• Lead the operational launch of new logistics products and features, performing impact analysis and aligning local operations with central product teams.
• Manage regional projects on rider earning structures and logistics efficiency, standardising best practices.
• Work with local logistics heads to turn regional strategies into local results.

Required profile

• 3-4 years of professional experience in high-growth tech, logistics, strategy consulting or a similar dynamic environment.
• University degree in STEM, Economics, Business or a related quantitative field.
• Strong analytical mindset, logical thinking and ownership of operational outcomes.
• Exceptional written and spoken English, able to explain complex data to non-technical people.

Required skills

• Strong working experience with Excel, SQL and Looker, including building KPIs and definitions.
• A plus: familiarity with modern productivity tools and AI/GPT assistants.