ServiceNow Architect – Digital Transformation Lead

About the role

Devoteam is seeking a visionary ServiceNow Architect to lead enterprise‑wide digital transformation initiatives. You will bridge complex business challenges with elegant technical solutions on the ServiceNow platform.

Key responsibilities

• Design and implement ServiceNow solutions tailored to organisational needs.
• Document ServiceNow architecture and contribute to platform releases through configuration and feature delivery.
• Implement, configure, and maintain integrations with third‑party systems.

Required profile

• Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent experience.
• At least 5 years of ServiceNow implementation experience, including 2+ years in platform architecture and ITSM.
• Proven ability to lead workshops, manage technical teams of 3‑15 consultants, and communicate with C‑level stakeholders.

Required skills

• ServiceNow platform development and architecture (ITSM, CMDB, CSDM).
• Scripting/programming in JavaScript, SQL and database concepts.
• Integration design and configuration with third‑party systems.
• ServiceNow Certified Technical Architect (CTA) certification or aspiration.

What we offer

• 5 weeks vacation plus 4 “My Days”, hybrid office with flexible working hours.
• Meal allowance up to 32,000 CZK/year, cafeteria benefits, phone tariff, MultiSport card.
• Udemy for Business account, training, certifications, AI tools and conference attendance.
• Transparent career‑growth framework, autonomy and a supportive, open culture.