Business Readiness Senior Analyst

About the role

The EU Business Readiness team ensures FNZ Operations is ready for every material change on EU platforms, including new launches, enhancements, system and data centre migrations and client asset migrations. This Senior Analyst role ensures each assigned release, launch and migration is planned early, evidenced and signed off before go-live, and acts as the Operations readiness position with project, delivery and client teams.

Key responsibilities

• Monitor readiness status of releases, launches and migrations from early planning through to release and hypercare, using the Business Readiness tracker, Confluence and Jira.
• Set up and manage Operations release sign-offs in Ruleguard and Business Change Report sign-offs in Confluence, and produce the Operations Readiness Release Report.
• Maintain the EU Business Readiness SharePoint as the single source of readiness evidence.
• Assess the operational impact of each change, define scope, document impacts on procedures, controls, SLAs/KPIs, EUC, RPA and SQL queries, and identify non-standard processes and manual workarounds.
• Coordinate operational volume and resourcing assessments, and support agreement of migration approaches and cutover scenarios.
• Represent Operations readiness at release boards and the Change Review Board, and track caveated approvals and mitigating actions.
• Run readiness forums, plan and coordinate Operational Acceptance Testing, and ensure Operations SMEs follow up bugs and stories.
• Support client workshops, JTOM reviews and third-party readiness, and contribute to weekly team meetings.

Required profile

• Ability to manage workload, prioritise projects and anticipate issues, communicating them to the team and the Business Readiness Senior Manager.
• Strong communication and influencing skills, able to manage external and internal relationships and handle conflicts maturely.
• Problem-solving ability, reviewing project documentation and monitoring communications to avoid misunderstandings.
• Ongoing commitment to learning FNZ platforms, products and processes, and regulatory, risk and compliance issues.

Required skills

• Microsoft Excel, including conditional formatting, date formulas and shared documents.
• Microsoft Word or equivalent process-mapping software, and Microsoft Project or similar project-planning tool.
• Confluence/Jira or equivalent wiki-based sharing and tracking platform.
• Webex, MS Teams or equivalent conferencing system.
• Power BI reporting, plus SharePoint and other internal tools.