Customer Service Specialist – Parcel Handling
hcmportal · Cz - Prague Center
Job description
About the role
UPS is looking for a friendly customer service specialist in its Prague office (Tuchoměřice) to help customers with their parcels. Most of the work is done on a computer, communicating with customs, billing departments and couriers.
Key responsibilities
- Help customers with delivery and processing of parcels
- Work with the company system, mostly at a computer
- Communicate with customs and billing departments and with couriers
- Process orders and parcel-related requests
Required profile
- At least secondary school education
- Patience, empathy and customer orientation
- Very good communication skills
- English at B2 level
- Slovak is welcome, as you will serve customers on the Slovak line
What we offer
- A friendly team and a modern office
- Home office after training
- Meal allowance of 160 CZK per day and a Flexi pass of 500 CZK per month
- 5 weeks of holiday and up to 3 days of sick leave per year
- Pension insurance contribution
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Published 11 hours ago
Expires 1 month from now
8 views · 0 interested
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hcmportal
Cz - Prague Center
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