Digital Platform Specialist - RDS

About the role

ABB is looking for a Digital Platform Specialist to support remote diagnostic services and product development for its service operations, primarily for the GMD and Mining Business Lines. The role reports to the Digital Platform Operations Manager and works in a hybrid model.

Key responsibilities

• Perform remote diagnostic services for customers and provide high‑end technical support across service and engineering departments.
• Collect, analyse and report data to ensure uninterrupted operations at customer sites.
• Configure remote diagnostic services and maintain the service and installed‑base database.
• Support service product development and sales teams to maintain existing business and generate growth opportunities.

Required profile

• B.Sc. or M.Sc. in Electrical Engineering, Software Engineering or equivalent.
• Fluent in English; Spanish is an asset.

Required skills

• Proficiency with MS Office, Windows and Ubuntu operating systems.
• Experience with Azure services and architecture, including troubleshooting Azure‑related issues.
• Strong knowledge of network protocols (TCP/IP, DNS, DHCP) and network security practices.

What we offer

• Annual financial bonus and salary reviews.
• Flexible working hours, hybrid work model and home‑office support.
• 25 vacation days, multisport card, meal voucher contribution, and pension contributions.
• Opportunities for education, external courses, conferences and language training.
• Modern offices with good public transport access and mobile phone provision.