Director of User Experience

About the role

ESET is seeking a seasoned Director of User Experience to own the UX vision and strategy across its global product portfolio. You will lead a multidisciplinary team and partner with product, engineering, marketing, and executive stakeholders to deliver exceptional cybersecurity solutions.

Key responsibilities

• Define and evolve the UX vision, strategy, and operating model for all ESET products and services.
• Lead and mentor a team of interaction designers, researchers, product designers, and design‑system specialists.
• Embed UX as a core discipline throughout the product development lifecycle.
• Drive maturity of UX processes, including research, usability validation, information architecture, design systems, and design‑thinking methodologies.
• Manage UX budget, tools procurement, and design‑operations efficiency.
• Collaborate with senior leaders in product, engineering, marketing, sales, and support to align UX with business goals.

Required profile

• Proven senior leadership experience in user experience or interaction design.
• Strong people‑management track record, with ability to develop senior UX talent.
• Strategic judgment and influence across complex, global organizations.
• Ability to translate user needs, business objectives, and technical constraints into compelling product experiences.

Required skills