Dispute Specialist
tsys · Prague
Job description
About the role
Join Global Payments Europe as a Dispute Specialist, handling dispute and chargeback cases while ensuring compliance with card scheme rules and internal procedures.
Key responsibilities
- Manage dispute and chargeback cases throughout the resolution process.
- Prepare supporting documentation for arbitration and compliance cases.
- Communicate with merchants and customers regarding investigations and resolutions.
- Identify, escalate, and monitor complex or high‑risk dispute cases.
- Collaborate with Finance and internal teams on debt recovery and risk management.
Required profile
- Strong analytical and problem‑solving abilities.
- Excellent organizational skills and ability to handle multiple cases.
- Customer‑focused mindset and collaborative team attitude.
- Fluent written and spoken Czech and English.
- Secondary school diploma or equivalent.
Required skills
- Proficiency in Microsoft Word and Excel.
- Experience with Google Workspace applications.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the Czech Republic.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 7 hours ago
Expires 1 month from now
2 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
tsys
Prague