Logistics Process Specialist

About the role

As a Logistics Process Specialist you will support global back‑office teams in our Customer Centers, driving efficiency through standard task execution and continuous improvement.

Key responsibilities

• Assist Customer Centers with error resolution on customer orders.
• Create and book sales orders in SAP.
• Maintain and develop process documentation.
• Collaborate with the inside‑sales team in Brno to optimise order flow.
• Work with regional logistics business‑process experts to implement efficiency improvements.
• Provide second‑level application support via ticketing systems.
• Identify common problem areas and propose structural process enhancements.
• Support automation initiatives and adoption of technologies such as Power BI, SharePoint and RPA.

Required profile

• University degree in Business Administration, Logistics, Marketing or Engineering.
• 2‑3 years of experience in a similar process‑specialist or customer‑facing logistics role.
• Strong verbal and written English communication skills.
• Result‑driven, proactive problem‑solver with good time‑management.

Required skills

• Proficient user‑level MS Office.
• Experience with SAP (plus).
• Familiarity with Power BI, SharePoint and RPA tools.

What we offer

• Annual financial bonus and regular salary increases.
• Flexible working hours (37.5 h/week) and hybrid remote option (up to 2 days/week).
• 5 weeks vacation plus 3 flexible days off.
• Meal contribution, Multisport/Flexi‑Pass, pension contribution up to CZK 2,000/month.
• Extensive training, language courses, LinkedIn Learning, ACCA program.
• Employee assistance program, modern office with city view, team‑building events and additional perks.