Loss Prevention Responsible

About the role

H&M Group is looking for a Loss Prevention Responsible based in Prague, reporting to the Security Manager. The role covers the Sales Market of the Czech Republic, Slovakia, Romania and Hungary and aims to reduce shrinkage, strengthen controls and ensure consistent use of loss prevention tools, standards and procedures across all locations. It is a full-time position.

Key responsibilities

• Drive implementation of loss prevention strategies, tools, training and awareness initiatives to reduce shrinkage.
• Analyse shrinkage reports, transaction data and inventory discrepancies to find internal, external, administrative losses and process gaps.
• Conduct root-cause analysis and turn insights into preventive actions.
• Monitor and evaluate LP initiatives, maintain high LP standards and prepare reports and KPIs on trends, risks and performance.
• Adjust global LP standards to local legal and regulatory requirements when needed.
• Manage LP tools such as LPMS, KPI dashboards, CCTV and shrinkage reporting systems.
• Lead LP case management, including theft and fraud investigations, and cooperate with law enforcement when required.
• Train and educate store teams on loss prevention awareness, security procedures and incident reporting.

Required profile

• 3 years of experience in loss prevention, security or risk management, preferably in retail or fashion retail.
• Bachelor's degree in Business Administration, Security Management or a related field, or equivalent professional experience.
• Certification in Loss Prevention, Risk Management or Retail Security is an advantage.
• Fluency in English and the relevant local languages (written and verbal) is mandatory.

Required skills

• Understanding of retail operations, inventory management and POS transaction analysis.
• Experience analysing data and KPIs to identify shrinkage risks.
• Proven experience leading investigations, LP case management and implementing LP strategies and detection methods.

What we offer

• 25% staff discount for you and one family member across all H&M Group brands.
• Meal allowance of 90 CZK per working day included in salary.
• 4 days from the office, 1 day flexible.
• Relaxing Days: 2 extra days off in the first year, 4 after.
• Extra annual leave day after 6 months and a co-financed Multisport card.
• Educational Learning Studio platform and structured development process.

Applications with a CV in English are accepted until 1 November 2026 via the company's career page; cover letters are not requested.