Sales Development Team Lead

About the role

We are looking for a Sales Development Team Lead to manage and develop our SDR team in Czechia and Slovakia. The role combines hands‑on outbound calling with coaching, ensuring the team meets its KPIs and drives qualified meetings for the sales organization.

Key responsibilities

• Lead, coach and motivate a team of SDRs focused on outbound calling across Czechia and Slovakia.
• Listen to calls regularly and provide specific, actionable feedback to improve quality and conversion.
• Conduct weekly training sessions, role‑plays and coaching based on real performance data.
• Onboard new SDRs and Sales Representatives, helping them become productive quickly.
• Maintain daily rhythm, motivation and focus on key performance indicators.
• Monitor metrics such as call activity, conversion rates, booked meetings and meeting quality.
• Make outbound calls yourself to stay close to the process and lead by example.
• Collaborate with Sales Managers and other teams to continuously improve the SDR process.

Required profile

• Native or fluent Czech or Slovak and English at B2+ level for internal communication.
• Proven experience in B2B outbound sales, telesales or lead generation, preferably on the phone.
• Experience leading a small sales team or onboarding and coaching new members.
• Strong understanding of cold calling, prospecting, qualification and handling gatekeepers.
• Comfortable working with KPIs, conversion data and performance targets.
• Hands‑on mindset, willing to make calls yourself rather than only managing from a spreadsheet.
• Results‑oriented, proactive and able to maintain team energy in a high‑volume sales environment.

What we offer

• Competitive compensation package.
• Clearly defined leadership role with ownership over team performance.
• Opportunity to build and improve the SDR function across Czech and Slovak markets.
• Modern internal sales tools, including KPI dashboard, meeting‑quality scoring and an AI assistant.
• Fast‑growing international food‑tech environment with 30,000+ restaurants using our platform.
• Flexible hybrid working model in Prague.
• Direct communication, minimal bureaucracy and influence over processes.
• Professional growth and career development as the company scales internationally.