Technical Support Specialist – Nightshift
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Job description
About the role
We are looking for a full‑time Technical Support Specialist to join our Operations team on the night shift. The role is remote within the Czech Republic and involves 3rd‑level support for customers in English and German.
Key responsibilities
- Monitor, troubleshoot and resolve issues in customers' IT infrastructure, including servers, websites and migrations.
- Provide technical solutions for compromised servers, managed tasks and error analysis.
- Document incidents, construct and provision servers, and proactively monitor internal infrastructure.
Required profile
- Completed technical vocational training in IT or equivalent professional experience.
- Very good knowledge of Linux administration (Shell/Terminal).
- Service‑oriented, independent and responsible attitude in technical customer support.
- Fluent English (company language); German knowledge is a plus.
Required skills
- Linux administration
- Bash scripting
- SQL database handling
- Windows Server administration
What we offer
- Remote work with full technical equipment at home.
- Professional development through intensive training and exposure to new technologies.
- Flexible working hours, 30‑day vacation and MultiSport Card.
- Corporate benefits, meal vouchers and opportunities to work from EU locations.
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Published 19 hours ago
Expires 1 month from now
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