Inside Sales Representative - HPE

About the role

Ingram Micro, a global technology distributor, is hiring an Inside Sales Representative in Kralove. The role builds relationships with customers, identifies sales opportunities and delivers technology solutions, managing a portfolio of accounts while working with vendor, partner and sales teams.

Key responsibilities

• Manage end-to-end order processing, including order entry, tracking and invoicing
• Serve as the main customer contact for administrative inquiries such as lead times, stock availability, order status and account statements
• Maintain the B2B portal and prepare basic quotations and price offers for partners
• Keep partners informed about sales actions, promotions and special programs
• Handle customer returns, RMAs, claims and missing parcels
• Prepare vendor reports such as weekly sales-out and claims reports
• Analyse customer requirements, market trends and sales data to find growth opportunities

Required profile

• Experience in inside sales, order management, customer service, sales support or account coordination
• Strong communication, negotiation and relationship-building skills in Czech and English
• Comfortable with ERP, CRM and B2B portal systems
• Organised, analytical and able to handle multiple priorities in a fast-paced, target-driven environment

What we offer

• A hybrid working environment
• Ongoing learning and professional development
• Exposure to world-class technology vendors and emerging market trends