People Senior Operations Advisor

About the role

Maersk is looking for a People Senior Operations Advisor to join its team in Prague, Czech Republic. This is an onsite position in which you will work closely with employees, managers, People Partners and HR specialists in an international and dynamic environment. You will take ownership of a broad range of HR queries and give guidance on more complex employee matters, helping deliver a high-quality HR experience.

Key responsibilities

• Take end-to-end ownership of employee and manager queries on HR policies and processes, including benefits, leave, HR applications and other areas across the employee lifecycle.
• Support employees and managers through HR case management, phone, email and live chat.
• Advise users on self-service tools in Workday and other HR systems, and promote the employee HR Portal.
• Manage HR data quality and perform transactions in Workday and other HR applications.
• Handle complex HR queries and cases, partnering with People Partners and functional specialists when needed.
• Prepare and manage HR documentation and coordinate onboarding and offboarding.
• Apply knowledge of Czech labour regulations and look for ways to simplify and standardise HR processes.

Required profile

• Degree in Human Resources, Business Administration or a related field, or equivalent relevant experience.
• Solid experience in HR advisory, HR operations or People Services, ideally covering a broad range of HR topics.
• Good knowledge of Czech labour legislation and local HR practices.
• Fluency in both English and Czech.
• Proactive, service-minded and solutions-oriented, able to manage sensitive matters independently and with local and virtual teams.

Required skills

• Experience using HR systems, preferably Workday.
• Experience with Giriton is considered a plus.
• Strong communication, stakeholder management and problem-solving skills.