People Systems Analyst (Workday)

About the role

The People Systems Analyst supports the configuration, administration, testing and continuous improvement of Workday solutions across defined functional areas, typically developing expertise in 1-2 modules such as Core HCM, Compensation, Time & Absence, Talent Management or Recruiting. Working as part of the People Systems team, the role provides BAU support for Workday and related People Systems, contributes to enhancements, releases and projects, resolves system issues, maintains data and configuration quality and helps improve user experience.

Key responsibilities

• Support configuration, testing and optimisation of assigned Workday modules, build and maintain configuration components such as business process steps, condition rules and calculated fields, and prepare and run test scenarios for changes, releases and defects.
• Support tenant and release management, including testing cycles, validation and issue resolution, following governance, security and documentation standards.
• Provide BAU support for assigned modules and processes, triage and analyse system issues, escalate complex ones, and maintain documentation of configurations, tests, resolutions and user guidance.
• Support basic integration and data loads using Workday tools such as EIBs, and collaborate with IT, vendors and internal teams on data flow.
• Create and maintain standard and custom Workday reports, support data quality checks and reporting extracts, and work with People Analytics and People Operations on reporting queries.
• Partner with HR, Centres of Excellence, People Operations and business stakeholders, contribute to Workday projects, update progress and risks, and help create training materials and user guidance.

Required profile

• Good Workday configuration and administration experience, ideally across 1-2 modules.
• Experience supporting Workday enhancements, configuration changes, testing and issue resolution.
• Understanding of Workday business processes, reporting and data structures; exposure to calculated fields and security concepts is desirable.
• Experience in testing cycles, release management or structured change control.
• Strong analytical and problem-solving skills, and clear communication with People teams.
• Workday certification or formal training in relevant modules is desirable.

Required skills

• Workday configuration and administration
• Report Writer and EIBs
• Testing cycles and release management