Customer Service Representative (Hotel)
Hotel na klíč | TurnKey · Prague
Job description
About the role
We are seeking enthusiastic, customer‑oriented individuals to join our hotel team in Prague as Customer Service Representatives. You will handle guest inquiries, resolve issues, and work closely with other staff to ensure a seamless guest experience.
Key responsibilities
- Respond to guest inquiries in a professional and courteous manner
- Resolve guest issues promptly and efficiently
- Communicate with other operational staff to ensure a seamless guest experience
Required profile
- Fluent in English and Czech, both written and spoken (Russian is a plus)
- Strong communication and interpersonal skills
- Customer‑oriented mindset with the ability to stay calm under pressure
- Flexibility to work rotating shifts, weekends, and holidays
What we offer
- A modern office environment at WeWork Národní in central Prague
- Multicultural work environment with a competitive salary and benefits package
- Opportunities for career advancement and personal growth
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Published 8 hours ago
Expires 1 month from now
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Hotel na klíč | TurnKey
Prague
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