IT Application Support Specialist (Czech-speaking)

About the role

Sika, a global leader in sealants, adhesives, insulation and reinforcement products for construction and industry, is looking for an independent IT Application Support Specialist in Brno. The role supports server applications and users in a Microsoft Windows Server and Azure environment, manages user accounts and permissions, supports ERP systems K2 and SAP, and acts as an IT booster helping employees get the most out of IT tools. It also involves taking part in IT projects, including the implementation of new systems.

Key responsibilities

• Provide hands-on end-user support for hardware, software and digital workplace tools
• Drive adoption of Microsoft 365 and Teams as core collaboration platforms
• Monitor and analyse service desk metrics to identify areas for improvement
• Support digital transformation initiatives and promote best practices
• Occasional travel within the Czech Republic to company sites
• Install and configure software on servers and in Microsoft Azure
• Collect requirements and coordinate with internal and external ERP support (K2, SAP)
• Create training materials, video tutorials and articles, and conduct user trainings and IT update communications
• Take part in local and area business IT projects and implementations
• Collaborate with the area business IT and EMEA infrastructure teams on updates, migrations and technical projects
• Maintain site-specific IT documentation, including asset inventories and technical diagrams

Required profile

• High school degree
• Basic experience with SQL databases
• Active English skills (technical documentation and communication) and Czech/Slovak language
• Independence, proactive approach and strong communication skills, ability to collaborate with international teams
• Category B driver's licence

Required skills

• Familiarity with Active Directory
• Understanding of ERP systems (K2, SAP) is an advantage
• Strong technical knowledge of Windows, Microsoft 365, mobile device management and hardware troubleshooting
• Microsoft 365 expertise (mandatory) and Microsoft Teams proficiency

What we offer

• Indefinite employment contracts
• Bonus system linked to company goals, paid monthly and quarterly, plus a 13th salary equal to one additional fixed salary
• An additional fifth week of vacation and two extra sick days
• Meal allowance of CZK 120 per shift
• Contribution of up to CZK 9,600 per year to supplementary pension or life insurance
• CZK 10,000 reward for recommending a new colleague
• Annual company-wide social events and career growth opportunities