Senior AI/ML Engineer

About the role

Bloomreach is seeking a Senior AI/ML Engineer to own end‑to‑end ML‑powered features on its agentic personalization platform. You will turn experimental models into production services that serve thousands of customers across multiple industries.

Key responsibilities

• Design, build, and maintain back‑office APIs, training pipelines, high‑performance serving endpoints, and monitoring for ML features.
• Rewrite training paths, ensure feature freshness, and handle unexpected input scenarios.
• Scale solutions to terabytes of behavioural data with strict latency budgets.
• Implement quality gates such as unit/integration tests, shadow deployments, A/B testing, and drift alerts.
• Provide L3 support for production incidents and create documentation (design docs, runbooks, decision records).

Required profile

• 5+ years of Python engineering experience building production services.
• Hands‑on experience running ML in production, including serving, retraining, and monitoring.
• Strong software architecture fundamentals and experience with scalable APIs and microservices.
• Proficiency with cloud platforms (GCP, Databricks) and CI/CD pipelines.
• Fluent written and spoken English.

Required skills

• Python
• GCP and Databricks
• Kubernetes
• CI/CD and infrastructure‑as‑code
• Distributed data processing (Spark)
• MLflow, Vertex AI Model Registry, or similar experiment tracking tools

What we offer

• Freedom and trust with flexible working hours and remote‑first policy.
• Access to a $1,500 annual professional education budget.
• Employee assistance program, Calm subscription, and additional paid volunteer days.
• Stock options or RSUs depending on role and seniority.