Customer Service Advisor (Polish) – Remote

Concentrix

Remote

Remote Junior 🇬🇧 English

Job description

About the role

Join the dynamic digital media world and turn your passion for TV shows and films into a career. We are looking for Polish‑speaking Customer Service Advisors to support an online streaming service.

Key responsibilities

Answer inbound phone calls, e‑mails, social‑media messages and live‑chat inquiries.
Assist customers with service‑related issues and inform them about promotional events.
Work scheduled shifts (morning 09:00‑17:45 or afternoon 13:15‑22:00) with no cold‑calling.

Required profile

Good computer skills and solid knowledge of Microsoft Office.
Ability to quickly identify customer problems, set priorities and manage daily tasks.
Client‑oriented attitude, patience and strong communication in Polish and English.
Team player comfortable in a call‑center environment; living in the Czech Republic is a plus.

What we offer

Fully remote (home‑office) work.
Meal vouchers and performance‑based bonuses.
Great referral bonus and regular team‑building activities.
Opportunities for career development within a multinational company.

Questions fréquentes

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Published před 2 týdny

Expires za 1 měsíc

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