Applications/Systems Engineer – Pre and Post‑Sales

About the role

Roche is looking for an Applications/Systems Engineer to join the Professional Services team on a fixed‑term basis (until December 2027) with the possibility of extension. The role involves installing, supporting, and training on Roche diagnostic systems in hospitals and commercial labs across the Czech Republic (and possibly Slovakia).

Key responsibilities

• Install new Roche analytical systems in laboratory environments and provide on‑site training to operating personnel.
• Deliver routine operational support for analytical instruments in close collaboration with the customer support centre.
• Maintain digital documentation of activities and report regularly in the global CRM system.
• Plan regional activities independently, work closely with the sales team, and ensure compliance with all legal and internal regulations.

Required profile

• University degree in chemistry, biochemistry or a related field dealing with analytical system design.
• Experience diagnosing and solving operational issues of laboratory systems.
• Professional presentation skills and ability to communicate effectively with customers.
• Fluent English sufficient for reading technical documentation and attending training.
• Valid driver’s licence (category B) and willingness to travel within the Czech Republic (and possibly Slovakia).

Required skills

• Use of remote‑management tools for client issue resolution.
• Installation and configuration of Roche diagnostic equipment.
• Proficiency with digital documentation and CRM reporting.

What we offer

• Opportunity to work with cutting‑edge laboratory diagnostics technologies.
• Professional growth within a leading international company.
• Supportive team environment and access to global resources.