Innovation Manager, Document Automation

About the role

PwC's Risk Assurance Services (RAS) innovation and transformation team helps clients unlock value through AI, automation and digital transformation, combining consulting expertise with technology to redesign document-heavy processes. As an experienced leader, you will shape and drive the team's capabilities in AI-powered document automation solutions, reporting to the Document Automation team leader.

Key responsibilities

• Define and drive innovation initiatives focused on AI-enabled document automation.
• Design and lead the implementation of document automation solutions, including AI-supported document processing and workflow optimisation.
• Improve document-heavy processes by handling unstructured information intelligently.
• Identify opportunities where AI-driven document automation creates measurable client value.
• Lead and coordinate a small team of two AI-skilled professionals, setting priorities and ensuring delivery.
• Advise clients and stakeholders on AI, automation and document transformation roadmaps, and build trusted relationships internally and externally.
• Support business development through solution design, proposals and client presentations.
• Work with business and technical teams to deliver scalable AI-driven solutions.

Required profile

• 4+ years of experience in innovation, AI, automation, digital transformation, consulting or related delivery roles.
• Proven experience leading or coordinating small specialist teams.
• Experience leading client-facing transformation projects from opportunity shaping through delivery.
• Ability to turn business needs into scalable AI-enabled solutions.
• Professional fluency in English.

Required skills

• Strong understanding of AI technologies and their use in document processing and automation.
• Helpful: background in consulting with technical expertise, experience with intelligent document processing technologies, and document automation experience.

What we offer

• Training in business and digital skills (Alteryx, Power BI, AI) and coverage of professional certification costs.
• Buddy programme, regular feedback and coaching.
• Well-being support, social events and Away Days.
• An ultrabook and an iPhone with unlimited data.
• Flexible benefits programme and 35 days of paid time off.