Event Planner (Meeting Planner)

About the role

As an Event Planner at Amex GBT, you work closely with clients to understand and deliver on their meeting program goals. Working with your team, you lead program planning from contract execution to final billing, while providing high levels of customer service across all travel programs.

Key responsibilities

• Lead coordination and implementation of program logistics
• Research and coordinate relationships with vendors, using preferred relationships to select high-quality suppliers
• Ensure supplier contracts protect both Amex GBT and the client
• Lead program costs, identify savings, review invoices and report them to a reconciliation specialist, and handle client payments as defined per program or account
• Set up online registration, communicate with attendees and ensure a user-friendly site that captures all vital data
• Coordinate with venue staff and vendors, and act as a resource for event staff
• Run program debriefs with the client and provide a full post-event briefing report
• Develop service recovery plans and track improvement goals
• Maintain knowledge of technology and software solutions such as Cvent

Required profile

• Passion for project management, meetings management and client management
• Experience working within budgets
• Strong prioritization skills
• Excellent written and verbal communication skills
• Willingness to travel internationally and domestically up to 25% of the time

What we offer

• Flexible benefits tailored to each country, including health and welfare insurance, retirement programs, parental leave, adoption assistance and wellbeing resources
• Weekly travel deals from major providers on flights, hotels, cruises and car rentals
• Access to over 20,000 courses on the learning platform, leadership courses and internal job openings