Front Desk Coordinator

About the role

Fresenius Medical Care is looking for a Front Desk Coordinator in Prague. The role is the first point of contact for visitors, employees and external partners, and covers visitor management, office coordination, communication support and general administrative services. Onsite presence at the office is required.

Key responsibilities

• Reception and visitor management: welcome and register visitors, manage access, badges and sign-in/out, book meeting rooms and keep the reception area professional and organised.
• Office administration: handle mail, couriers and packages, maintain records and filing, process administrative requests, invoices and vendor paperwork, and help prepare reports, presentations and correspondence.
• Office operations and facilities: monitor office supplies, order and replenish them, liaise with facility and building management, coordinate maintenance requests and support workplace health, safety and security.
• Employee and customer support: answer office questions, assist new hires with orientation, resolve routine issues and escalate complex ones.
• Events and meetings: organise internal events, training, workshops and meetings, including catering, room setup and visitor logistics.
• Communication: manage phone calls and office communications, respond professionally to inquiries and build positive relationships with stakeholders.
• Compliance: follow company policies, confidentiality and visitor/security regulations, and suggest improvements to office processes.

Required profile

• Secondary education or a university degree in economics, administration or a related field.
• Previous experience in administration or an administrative role.
• Fluent Czech and English.
• High accuracy and attention to detail, strong organisational skills, good communication skills and ability to manage priorities and deadlines.
• Discretion and responsible handling of confidential information.

Required skills

• Proficiency in Microsoft Office Suite.
• Understanding of administrative and back-office documentation.