Specialista zákaznického servisu
UPS · Tchéquie
Job description
About the role
Join a friendly team at UPS in Prague and support customers with their shipments. You will work primarily on a computer, handling inquiries, processing orders, and ensuring smooth delivery experiences.
Key responsibilities
- Assist customers with delivery and processing of parcels.
- Operate UPS internal systems to manage shipment data.
- Communicate with customs, invoicing departments, and couriers.
- Process orders and handle requests related to shipments.
Required profile
- Minimum high‑school education.
- Patience, empathy and strong customer orientation.
- English language proficiency at B2 level.
- Excellent verbal communication skills.
Required skills
- Computer literacy and ability to learn internal logistics software.
- Proficiency in English (B2).
What we offer
- Friendly team environment and modern office.
- Possibility of home‑office after training (hybrid work).
- Meal allowance (137 CZK per day) and Flexi Pass (500 CZK/month).
- Five weeks of vacation and up to three days of sick leave per year.
- Pension contribution scheme.
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Published před 1 měsícem
Expires za 2 týdny
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UPS
Tchéquie