Associate Product Owner (Last Mile) – Courier Systems

About the role

Rohlik delivers over 20,000 fresh and supermarket products same day, combining in-house technology, automated distribution centres and last-mile delivery. As Associate Product Owner in Last Mile (internal title: Process Manager), you will take ownership of a defined operational process in the courier services from a product perspective: understanding how it works on the floor, deciding what to improve, writing clear requirements for developers and making sure what ships actually works for users. You will be supported by the Product Owner and Head of Product.

Key responsibilities

• Own one operational process (courier systems) end to end from the product side
• Spend time on the floor with site teams depending on project scope to understand pain points and gather requirements
• Translate needs into user stories with clear acceptance criteria and keep the backlog prioritized
• Work daily with developers in an agile team: define, refine, test, accept and roll out
• Track a small set of KPIs and use data to decide what to fix next
• Prepare simple SOPs and support site teams when new features go live

Required profile

• 1-2 years in operations, logistics, e-commerce or a product/analyst role
• Interest in how software changes physical operations
• Clear written communication, enough to write a requirement a developer can build from
• English B2+; Czech or German is a plus if relevant to the sites
• Willingness to travel to sites (20%)

Required skills

• Excel (must)
• SQL or BI (plus)
• Nice to have: basic Lean knowledge, Jira or similar, warehouse automation exposure

What we offer

• A strong fixed salary with no bonus games
• Free lunch every day and fresh fruit and vegetables in the office
• Flexibility: three days in the office, two days at home office, unlimited paid vacation
• Internal peer credits, free Xtra membership and 10% cashback on purchases at Rohlik.cz
• Company sports challenges and a subsidised Multisport card